Return Policy

Exchanges

Want to swap something out? Please visit our Returns & Exchanges page.

Returns

We accept returns and exchanges within 30 days of delivery and offer free shipping on returns and exchanges. Please visit our Returns & Exchanges page.

Please note: shoes that show signs of wear or have the protective sticker removed from the sole are not eligible for return or refund.

Get in touch — we're here to help.
Monday – Friday, 9 AM – 6 PM ET

Call: 212.484.0705
Email: inez@inez.com